Overview
Pest Shield operates a referral service that helps consumers connect with independent pest-control providers. This policy explains the information we may collect when you use this website or call the phone number displayed on it, and how that information may be used and shared.
Information we collect
Depending on how you interact with the service, we may collect:
- Contact details, such as your name and phone number.
- Your service address, ZIP code, and general location.
- Details about your pest concern and requested service.
- Call records, call recordings where permitted, and communications.
- Device, browser, IP address, referral source, and website usage data.
How we use information
We use information to respond to requests, connect you with an available independent provider, operate and improve the service, measure advertising performance, prevent fraud, comply with law, and protect our rights and users.
How information is shared
We may share relevant request information with independent pest-control providers so they can contact you about the service you requested. We may also share information with vendors that support website hosting, call routing, analytics, advertising, security, and legal compliance. We do not authorize providers or vendors to use personal information beyond the services they perform, subject to their own legal obligations.
Cookies and analytics
This website may use cookies, pixels, and similar technologies to remember preferences, understand traffic, and evaluate campaigns. You can limit cookies through your browser settings, although some site functions may not work as intended.
Data choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or restriction of certain personal information, or to opt out of certain sharing. To make a request, call (866) 226-9248. We may need to verify your identity before completing a request.
Data security and retention
We use reasonable administrative, technical, and physical safeguards. No transmission or storage method is completely secure. We retain information only as long as reasonably needed for the purposes in this policy, including legal, accounting, and fraud-prevention needs.
Children’s privacy
The service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy changes
We may update this policy as our practices or legal requirements change. The effective date at the top of this page shows when the current version took effect.
Contact
Questions or privacy requests may be submitted by calling (866) 226-9248.